HOST IDENTIFICATION
Company Name (Dénomination sociale): IONOS SARL
Legal Form (Forme juridique): Limited Liability Company (SARL)
Address (Adresse): 7, place de la Gare, BP 70109, 57200 Sarreguemines Cedex, France
Telephone (Téléphone): 0970 808 911 (Non-premium number for customer service)
Sarreguemines Trade and Companies Register (RCS Sarreguemines): B 431 303 775
SIRET Number (SIRET): 431 303 775 00016
Data Privacy and Personal Data Management Policy
In accordance with the General Data Protection Regulation (GDPR), the User is informed that the company CIVILIA SASU collects and processes personal data as part of the use of the site.
To find out the nature of the data collected, the purposes of the processing, their legal basis, and the methods for exercising your rights (access, rectification, opposition, etc.), please consult our dedicated page:
PRIVACY POLICY
1. Data Controller (Responsable du Traitement des Données)
The data controller for your personal data is CIVILIA SASU (hereinafter referred to as “we” or “the Data Controller”), a Simplified Joint Stock Company with a capital of 1000 €, whose registered office is located at 71 Boulevard de Courcelles 75 008 Paris, France, registered with the RCS under number 8838334469.
You can contact us for any question relating to data protection:
Contact Email: sales@civiliacorp.com
2. Nature of Data Collected and Purposes of Processing (Nature des Données Collectées et Finalités du Traitement)
We collect and process personal data for specific and legitimate purposes.
- Contact Data (Nom, Prénom, E-mail, Téléphone): Purpose: To process your requests for information or contact (via form). Legal Basis: Legitimate interest of the Data Controller to respond to inquiries.
- Navigation Data (Adresse IP, pages consultées, durée de visite): Purpose: To maintain the security of the site, measure audience, and improve user experience. Legal Basis: Legitimate interest or Consent (for analytical cookies).
- Commercial Data (Historique des échanges): Purpose: To ensure customer follow-up and manage pre-contractual relationships. Legal Basis: Performance of pre-contractual measures or a contract.
3. Data Recipients (Destinataires des Données)
Your data is strictly intended for the internal departments of CIVILIA SASU. They may be transmitted to our subcontractors (for example, our host IONOS SARL) or technical partners, who are contractually bound to ensure an equivalent level of data protection.
We do not transmit your data to third parties for marketing purposes without your explicit consent.
4. Data Retention Period (Durée de Conservation des Données)
We retain your data only for the time necessary to achieve the purposes for which they were collected:
- Prospect data (non-client): 3 years after the last contact initiated by the prospect.
- Client data: The entire duration of the commercial relationship, plus the statutory limitation periods (generally 5 years) for obligations and potential disputes.
- Cookies/Tracers: Maximum 13 months after they are placed.
5. Your Rights (Conformément au RGPD) (In Accordance with GDPR)
As a user, you have the following rights regarding your personal data, which you can exercise by contacting us by email or telephone:
- Right of access: Obtain confirmation that your data is being processed and, if so, access it.
- Right to rectification: Request the correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”).
- Right to objection: Object to processing for legitimate reasons, or to processing for direct marketing purposes.
- Right to restriction of processing.
- Right to data portability (receive the data provided in a structured format).
- Right to withdraw your consent at any time (when processing is based on the consent).
6. Cookies and Other Trackers (Cookies et Autres Traceurs)
Our site uses cookies and other trackers to ensure the technical functioning of the site, measure the audience, or integrate third-party services.
In accordance with the regulations, we collect your explicit consent before placing non-essential cookies (analytical or advertising) via an information banner displayed during your first visit.
7. Right to Lodge a Complaint (Droit d’Introduire une Réclamation)
If you believe that your rights have not been respected after contacting us, you have the right to lodge a complaint with the supervisory authority: the CNIL (Commission Nationale de l’Informatique et des Libertés):
- Address: 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07
- Website: www.cnil.fr